Privacy policy
1. Introduction
ChaterAfrika ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our APIs and SDKs, or engage with our services (collectively, the "Services").
2. Information We Collect
We collect information that you provide directly to us, such as when you create an account, request customer support, or communicate with us. This may include:
Contact information (name, email address, phone number).
Account credentials (usernames, passwords).
Billing information (credit card details, billing address).
3. How We Use Your Information
Technical data (IP address, device information, usage logs).
We use the information we collect for various purposes, including to:
Provide, maintain, and improve our Services.
Process transactions and send related information, including confirmations and invoices.
Send you technical notices, updates, security alerts, and support messages.
4. Data Sharing and Disclosure
Respond to your comments, questions, and requests.
We do not sell your personal information. We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, subject to confidentiality obligations.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or restrict the use of your data. To exercise these rights, please contact us using the information below.
Questions about your privacy?
Please contact us at legal@chatafrika.com.
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